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Please take the following into consideration when ordering this item
All Sales of this Item Are Final
No refunds or returns of this item are allowed.
Do not attempt to return this item without emailing or calling us.
If the item has not been customized and you need to exchange for size, you have 14 days to contact us.
A size exchange is only permitted if the size is available and only if the returned item is in new and unused condition with all tags attached and packaging in new condition. We request you send us a photo of the item with the tags and packaging when requesting the RMA.
Production and Delivery Information
- Production is about 2 weeks (Shipping is added to this time)
- If the group minimum is not met by a specified cutoff date, a new cutoff date may
be set based on team input. In some cases, it not enough orders are placed to meet
a production minimum, the orders may be cancelled.
- Contact us for details on shipping time as options may vary.
- Expedited (faster) shipping does not expedite customization time.
- Logos are not applied daily -- if you have a specific in-hand date please contact us.
This is a logoed item. Once it has been logoed, it cannot be returned or exchanged.
We are more than happy to help find someone on your team who needs the item you ordered.
Due to the labor intensive nature of logos, we apply logos once or twice a week -- please do not wait until the last moment to order your item.
Please note that all items in your order will ship together. Since you have a logoed item, this can delay your shipment. If you want to ship the other items more quickly, please place a separate order for you non-customized items.
Team Item Details
- The cost of team items does not count toward free shipping.
- Please note that customized items may require preparation -- we can't ship until art has been approved and preparation work completed
- Please make sure you order the correct size and the correct item: once an item has been customized it cannot be returned or exchanged
- Non-custom team items must be returned within 15 days of shipment.
- If you are not a member of this team, we may not honor the team price.
- Additional discounts cannot be applied to this item due to team discount.