Quest team parka with logo on front chest and back. Add your swimmer's name for additional fee. Please allow approximately two weeks for embroidery.
Expedited shipping will not expedite embroidery. If you would like your order sooner, please select the "rush" option.
My son says the parka is the warmest thing he's tried on. SwimAndTri helped with sizing also. Just awesome.
All Sales of this Item Are Final
No refunds or returns of this item are allowed.
Do not attempt to return this item without emailing or calling us.
If you would like to exchange for size, you have 14 days to contact us.
A size exchange is only permitted if the size is available and only if the returned item is in new and unused condition with all tags attached and packaging new condition. We request you send us a photo of the item with the tags and packaging when requesting the RMA.
Please note that it takes 5-10 business days for in-stock items to be embroidered. If timing is important, please contact by email before you order to to confirm the items is in stock -- we try to have all items in stock at all times, but supplies do vary throughout the year.
Embroidery costs do not factor into our free shipping offer.
Expedited (faster) shipping does not expedite customization time.
If you receive free shipping with your embroidery order, all items will ship together.
Embroidered items cannot be returned or exchanged.
If there are any special instructions for the embroidery, they must be included with your order.
We cannot replace or redo work not specified in the original order for free.
Team Item Details
The cost of team items does not count toward free shipping.
Please note that customized items may require preparation -- we can't ship until art has been approved and preparation work completed
Please make sure you order the correct size and the correct item: once an item has been customized it cannot be returned or exchanged -- but we are more than happy to help find someone on your team who needs the item you ordered.
If you are not a member of this team, we may not honor the team price.